Lifetime Exchange & Buyback

Last updated on 16/07/25

At Vansh Diamonds, we understand that jewellery is meant to be cherished across generations, and each generation may have its own unique taste. That’s why we offer a lifetime exchange and buyback policy on all purchases* made from Vansh Diamonds. The product along with the original product certificate, can be returned for buy-back or exchange basis its current market value, with 100% deductions towards making charges and taxes. If you received any discount or free gift while making your purchase, we will deduct the original discount amount or free gift value, as applicable.

Lifetime Exchange: If you wish to exchange your purchase, we offer store credit in the form of a Vansh Diamonds gift voucher. The following conditions apply:
1) The value of the exchanged product (after applicable deductions) will be issued as a gift voucher, valid for 1 year from the date of issue.
2) This voucher can be redeemed on any jewellery product across our website except where stated otherwise.
3) In case the exchanged product is a lab-grown diamond jewellery, the gift voucher will be redeemable only against other lab-grown diamond jewellery.
4) The original product must be returned in pristine, undamaged condition, with original packaging and certificates.
5) Exchange is subject to evaluation and approval by our quality team.
6) The value cannot be encashed.
7) Jewellery returned showing signs of alteration by anyone other than Vansh Diamonds shall not be accepted for buy-back or exchange.
8) Based on our quality inspection, we reserve the right to change the value of the product after giving a justification for the same.

Lifetime Buyback: If you choose to return the product for buyback, the buyback value will be paid to you via bank transfer within 15 business days of receipt of the product.

Determination of Value of Exchange or Buy-Back –

*Current market value will be determined on the date of buyback or exchange.

Note:
1. Buyback and exchange is not applicable on pearls and coloured stones.
2. Original Invoice and certificate must be produced for buyback/exchange.
3. Loss of certificate will result in additional charges of Rs. 2,000 or Rs. 800 per carat – whichever is higher.
4. Vansh Diamonds products bought from any place other than Vansh Diamonds store or Vansh Diamonds website will not be eligible for buyback/exchange.
5. In case of any discount given during the original purchase on the metal/diamonds/stones/making charges value, an equivalent amount will be deducted from the current market price on the date of buyback/exchange and then buyback/exchange value will be calculated.
6. The e-Points/rewards/benefits used while placing an order will be deducted from the buyback/exchange value.
7. Buyback of products are applicable for products that were purchased at a value of up to Rs. 4,99,999/-.
8. In case the product was earlier purchased through the EMI system, then we will deduct an amount equivalent to non-paid EMI in addition to the above-mentioned deductions.

Shipping and Insurance
Shipping and Insurance of orders to the customer’s address is borne by Vansh Diamonds. Reverse shipping is scheduled by Vansh Diamonds.

Changes in Policies
Vansh Diamonds reserves the right to modify these policies at any time so it is advisable to review the policies frequently. Changes will take effect immediately upon publishing on the website- www.vanshdiamonds.com.

Customization: If you’d like to customise an existing piece Vansh Diamonds or any other fine jewellery piece, the cost will be determined based on the new design specifications.

To get your jewellery customised, click here.